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Velocity Pro Gear Warranty

Please fill in the following information to register your product for warranty.

3 Year Limited Warranty from Velocity Pro Gear

Thank you for ordering from Velocity Pro Gear.

This Limited Warranty applies to physical goods, and only for physical goods, purchased from https://www.velocity-progear.com and our respected stockists:  Amazon - Velocity Progear, Ebay - Velocity Progear, Toolmonster NI, Powertoolmate UK, PHC Parts, Loadout and Workwear Solutions.

Proof of purchase will need to be evidenced.

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the Warranty Period, Velocity Pro Gear will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

Velocity Progear Strongly recommends you do not attempt to repair, fix or modify your bag as this will void your warranty.

What will we do to correct problems?

Velocity Pro Gear will either replace or if possible, repair the Product at no charge, using new or  replacement parts.

Damaged goods will be inspected to determine if the goods are covered under the warrant. Any material defects or faulty workmanship will be covered under the warranty and you will be issued with a new bag or refund.

Products that are damaged through neglect, abuse or normal wear and tear will not be covered under the warranty.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from Velocity Pro Gear is 3 Years from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 365 days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

  • conditions, treatment or damage not resulting from defects in material or workmanship

What do you have to do?

To obtain warranty service, you must first contact us at Sales@velocity-progear.com to determine the problem and the most appropriate solution for you.